Lean Six Sigma (LSS) is a combination of powerful process improvement methodologies with primary focus on reducing waste, streamlining processes, and increasing efficiency to provide a better and faster response to the needs of the customers we serve, both on campus and beyond.

You can earn your Yellow Belt through three (3) virtual instruction sessions. Upon completion of the course, participants will be certified Lean Six Sigma Yellow Belt practitioners and prepared to share applicable tools and skills with their departments to improve the processes they work in.

Topics Covered:

• Obtain a working knowledge of the tools of process improvement/Lean Six Sigma and how to apply them specifically to a higher education setting
• Describe and apply the DMAIC (Define, Measure, Analyze, Improve, and Control) approach to process improvement
• Gain the ability to identify “non-value added” activities
• Discover how imprecise, ambiguous information can stall process improvement
• Recognize the value of integrating the “voice of customer” into process improvement projects